How to handle customers who complain and either refuse to pay the invoice or ask for a discount. I have one solution for this and i know so many cleaning biz owners can be hesitant to take full payment up front - but this has completely improved my cash flow, reduced our lost money, and I am so glad it’s a change I made. #cleaningbusinessowner #endofleasecleaning #professionalcleaner #cleaningbusinesscoach