Have you been let down by another furniture company in the past?😤 These lovely customers in Sunderland wanted a black recliner sofa with cup holders, perfect for enjoying match day at home⚽️🍺 Another supplier let them down and didn’t deliver as promised after they’d placed their order🏃 This made them understandably very wary to trust again… So our customer service team provided reassurance every step of the way, and informed them of their consumer rights so they felt empowered to purchase💪 Delivery day arrived, and finally her anxiety was eased as she could sit down and experience a new sofa for the first time, just as she’d dreamed❤️ You can feel just as empowered with any purchase from The Sofa Shop, protected as standard🛋️ #familyroomdecor #familyroomdesign #familyroomideas #reclinersofa #reclinerseats #reclinerchair #livingroomdetails #livingroomfurniture #livingroommakeover #furnituregoals #sofalove #newsofa #sofashopping #ugc #realcustomers #realreviews #brightdecor #blacksofa #footballfamily #consumerrights