Where’s my order? Here’s what to expect when you place an order with us: 1. Order Confirmation: Shortly after placing your order, you’ll receive an order confirmation email with all the details. If you spot any errors, let us know right away, and we’ll do our best to make any necessary changes. 2. Dispatch Time: We aim to dispatch all orders within 3 working days, but we often get them out much quicker than that! 3. Shipping Confirmation: Once your order is packed and shipped, you’ll receive another email confirmation. If you’ve opted for tracked postage, this email will include your tracking information. 4. Waiting Game: While you patiently wait for your package to arrive, why not check out our socials? You’ll find plenty of cute content to keep you entertained and maybe even some inspiration for where to rock your new Goody Paws threads on your next walkies! 5. Emergency Protocol: In the rare case of an emergency (i.e., you don’t receive your parcel), don’t panic! Just drop us an email, and we’ll go into full-on postie-stalking mode to track down your order. We’re dedicated to making sure you receive your goodies as quickly and smoothly as possible Charlotte ✌️