On February 19, 2013, the body of Canadian tourist Elisa Lam was recovered from a large cistern atop the Cecil hotel, where she had been a guest. She was last seen alive on January 31 and was reported missing by her parents on February 1. Her body was discovered by a hotel maintenance worker investigating complaints of flooding and low water pressure. On February 13, after another week with no sign of Lam, the LAPD released a video of the last known sighting of her taken in one of the Cecil's elevators by a video surveillance camera on January 31. In approximately two and a half minutes of footage, Lam, alone, makes unusual moves and gestures. She appears to press every button on the elevator panel, peers into the hallway, then leaves the elevator at one point while its doors remain open. When the doors fail to close after she returns, she leaves; the doors close later.